Saying Goodbye to Leticia, Our Resident Services Coordinator

We’re saying a bittersweet goodbye this week.

It’s sweet because our long-time Resident Services Program Manager, Leticia, is moving on to an exciting new work in the town she calls home but bitter because she’s been a friend and colleague here for so long, is beloved by many in the community, and leaves behind some very big shoes to fill.

She also graciously offered to share a few positive experiences from her time as the Resident Services Coordinator.

”Getting to work in City Heights was like coming full circle for me,” Leticia shared. “I went to college here but didn’t get to know the community as well as I’d hoped. So coming to work for City Heights CDC was a great opportunity to do that. It was special to work in such a unique part of San Diego County and to focus in on one community.  Place-based work meant a lot, especially in such a unique community like City Heights.

Leticia also mentioned her work pioneering new kinds of programming.

“When you look at program development—especially really innovative work—it takes a long time for that to come to fruition,” she explained. “People are often so rooted in what has worked up to that point, but the community changes, needs change, and the organization has to change with it.”

A willingness to try new approaches and constantly improve how we care for our residents is a big part of the job, and we’re searching for someone who will bring creativity and passion to the role. Leticia says it really well:

“For me, I wanted to help shift the mindset away from ‘This is just how we do things’ to ‘How could we do them better/differently in a way that is more helpful to residents?’ I’m grateful to have had the freedom and flexibility to try new things.”

Leticia is passing the torch, and we are thrilled to see where the Resident Services team lead takes her work next. Know someone who might be a good fit for the job? Send them our Careers Page or click below for the job info and encourage them to apply!